Frequently Asked Questions

  • Pacific Balance Counseling is a private counseling practice based in Issaquah, WA offering Cognitive Behavioral Therapy (CBT) for dental and healthcare professionals experiencing anxiety, burnout, perfectionism, depression or other workplace/personal stress. Services are available via secure telehealth or in-person by appointment.

  • I specialize in working with dental professionals- including hygienists, assistants, dentists, and the administration team as well as other healthcare providers navigating high-stress work environments. I also welcome adult individuals seeking help with anxiety, depression or professional burnout.

  • My approach is rooted in Cognitive Behavioral Therapy (CBT), which helps clients understand the connection between their thoughts, emotions and behaviors. CBT is practical, goal-oriented, and well-researched for addressing stress, anxiety, depression, and burnout.

  • Yes, I offer HIPPA-compliant telehealth sessions that are easy to access from you phone, tablet, or computer. This allows busy professionals to prioritize their mental health without taking time away from work or family.

  • Absolutely. While my niche is dental and healthcare professionals, I also work with adults from other professions who may be experiencing similar challenges such as life transitions, or chronic stress.

  • Yes. I offer CBT-Based workshops designed for dental teams and small healthcare groups. These interactive sessions focus on reducing burnout, improving communication, and fostering emotional resilience in the workplace.

  • Individual sessions are typically 50 minutes. Most clients begin with weekly or bi-weekly sessions, and together we we’ll determine  what frequency works best with your goals and schedule.

  • Initial therapy intake sessions are $225 for 90 minutes. Follow-up sessions are 50 minutes and are $195. Workshop pricing begins at $3,500 and is fully customizable for each team training. A sliding scale fee may be available on a limited basis-please inquire.

  • Regence (including Regence Blue Shield and Regence BlueCross), Kaiser (in network) Premera Blue Cross, Lifewise, First Choice PPO (FCH0, Aetna, Cigna (including Cigna/Evernorth).

  • I  maintain a strict cancellation policy. If you need to cancel an appointment, please notify me by voicemail or email at least 24 hours in advance.  If you no show or cancel with less than 24 hours notice, you will be charged a  "Late Cancellation Fee" of $100. Note: Insurance companies will not pay for missed sessions, so these fees will be out-of-pocket. 

  • You can contact me through the website or email me at: Jill@PacificBalanceCounseling.com, or call 425-243-2012 directly.